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Family Meds Frequently Asked Questions
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Welcome to Our Pharmacy

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Filling a New Prescription

To Fill a New Prescription

Step 1: Login/Create an Account

To ensure your privacy and security, you will need to log in to an existing account or create a new account in which your general and prescription drug information will be stored.

Click here to log in.


Step 2: Create Patient Profile's

In order for you to receive your prescription drugs, we must obtain some basic information about the patient for whom the medication was prescribed. A Patient Profile includes Name, Gender, Date of Birth, and other information the patient may choose to provide regarding allergies or other medical conditions.

You need to log in before you are able to manage your patient profiles. Use the link above to login or create an account.


Step 3: Enter Insurance Information (Optional)

Familymeds accepts all major insurance plans, including Medicare Part D. If you choose to use your insurance to pay for your prescription drugs, we will need basic information including; plan name, plan number, plan phone number, etc. Your co-pay will not be included in your total at the time of checkout, however it will be added to your order total following adjudication or verification with your insurance.

You need to log in before you are able to manage your insurance plans. Use the link above to login or create an account.


Step 4: Select Your Medication

Select the medication that has been prescribed for this patient. You may find it alphabetically in the Prescription Drug Index, or search for the prescription drug by name.


Step 5: Enter Doctor Profile

In order to receive your prescription drugs, we must have the name, city, state and phone number of the doctor that prescribed it. Familymeds will call your doctor to obtain the prescription and verify related information.

You need to log in before you are able to manage your doctor list. Use the link above to login or create an account.


Step 6: Prescription Review

The most important step in the process, prescription review allows the patient to verify all of the information from the preceding steps. Here a patient may verify and edit information prior to adding the prescription drug to the shopping cart and checking out.


Step 7: Prescription Confirmation

This step confirms that the prescription drug has been added to the shopping cart and offers the options for filling another prescription or proceeding to checkout.

Click here to proceed to checkout





Familymeds has America’s lowest price on hundreds of popular brand name drugs will only ship prescriptions to states where a valid license is held*

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Our Pharmacy accepts most major health insurance plans for prescription drug coverage.

Need More Help?

If you have an urgent medical or medication emergency please contact your Doctor or dial 911.