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Family Meds Frequently Asked Questions
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Contact FamilyMeds

Our customer support team welcomes your questions or concerns 24 hours a day, 7 days a week. We also invite you to speak with a representative during the customer service hours.

  • Monday - Friday: 9AM to 7PM (EST)
  • Saturday: 9AM to 5PM (EST)

  • For help with Prescriptions on Saturday
    Phone: 888-787-2800 ext. 1 From 9am-5pm (EST)


Email: customersupport@familymeds.com
Phone: 1-888-787-2800 ext. 1 Prescription, ext. 2 Non-Prescription


For customer support and order status inquiries, please contact customersupport@familymeds.com.

Customer Input
We always encourage comments, questions, concerns or suggestions from our customers that may help us improve your experience. Please note that any information you send to us shall be deemed, and shall remain, the property of Familymeds, Inc. customersupport@familymeds.com

 

 

 

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Our Pharmacy accepts most major health insurance plans for prescription drug coverage.

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If you have an urgent medical or medication emergency please contact your Doctor or dial 911.