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Family Meds Frequently Asked Questions
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Welcome to Our Pharmacy

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Our customer support team welcomes your questions or concerns 24 hours a day, 7 days a week. We also invite you to speak with a representative during the customer service hours.

  • Monday - Friday: 8AM to 5PM (EST)
  • Saturday 9AM to 12PM (EST)

Phone: 1-888-787-2800
Fax: 1-877-471-6008
For customer support and order status inquiries, please contact

Customer Input
We always encourage comments, questions, concerns or suggestions from our customers that may help us improve your experience. Please note that any information you send to us shall be deemed, and shall remain, the property of




Familymeds has America’s lowest price on hundreds of popular brand name drugs will only ship prescriptions to states where a valid license is held*

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Our Pharmacy accepts most major health insurance plans for prescription drug coverage.

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If you have an urgent medical or medication emergency please contact your Doctor or dial 911.