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Family Meds Frequently Asked Questions
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How Can We Help You

Welcome to the Help Counter. Here you will find answers to most of your questions about this site including privacy & security, filling prescriptions, shipping policies and general contact Information.

If you have further questions, please contact customer support by phone or by email and one of our representatives will be happy to assist you.

Contact Customer Support

Call Toll Free 1-888-787-2800

Fax Toll Free 1-877-471-6008



  • Monday - Friday: 8am to 5pm (EST)
  • Saturday 9am to 12pm (EST)




Familymeds has America’s lowest price on hundreds of popular brand name drugs will only ship prescriptions to states where a valid license is held*

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Our Pharmacy accepts most major health insurance plans for prescription drug coverage.

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If you have an urgent medical or medication emergency please contact your Doctor or dial 911.