Thank you for visiting FamilyMeds.com. We make it easy to order
prescriptions for your entire family from the comfort of your own home.
Let's get started!
Our Pharmacy
At Familymeds.com we process all of our
prescriptions through a fully U.S.
and Connecticut licensed and accredited
pharmacy based in Farmington,
CT. Our affiliated pharmacy is a
retail pharmacy with mail order capabilities known as
Arrow
Pharmacy & Nutrition Center located at 838 Farmington Ave, Farmington,
CT.
, in addition we are licensed
as a pharmacy in most states in the
U.S.
and U.S.
territories; click here for a complete list of these
licensed states.
Click here for more information about our pharmacy.
The following are Pharmacy policies about filling your prescription
needs and the step by step process that may be required in order for our
Pharmacy to fulfill your Doctors' prescription order:
The Prescription
We can fill prescriptions from any licensed U.S.
prescriber; prescriber may mean Physician, Optometrist, Podiatrist,
Nurse Practitioner or Physician Assistant depending on what individual
state you as the patient have seen the HealthCare professional in.,
State regulations vary significantly, but in general a Physician may
order most or all types of medications by prescription for you or your
family members, while other types of Health Care professionals may have
limitations on what type of prescription drugs they may lawfully order
for you or a family member. In addition with these "other types" of
health professionals we may not be able to accept their prescriptions in
our Connecticut
based pharmacy. We know the regulations and will handle getting the
lawful prescription from the appropriate Healthcare professional,
usually the doctor. However, it is important that you provide us as
much information as possible during your Prescription Order Entry
Process such that we can facilitate the prescription process
avoiding delays.
Our Pharmacy does not fill prescriptions for Subutex or Suboxone
Mailing or faxing us the prescription
If you have a new written prescription and want
to mail it to us. Please send it to Familymeds.com, attention
Pharmacist, 838 Farmington Ave, Farmington, CT 06032. Our fax number is
1-888-787-2822 ; please note we reserve the right to verify all
prescriptions with the authorized doctor/prescriber.
Download Order Form
Calling in a NEW prescription (or a prescription
not filled at our pharmacy previously)
Only your Doctor may call in a new prescription
order to our pharmacy. We will handle all the details, all you need to
do is provide us with the appropriate information required in the
Prescription Order Entry Process , we will handle calling your
doctor or other health professionals.
Refill Prescription
This is a prescription previously filled at
our pharmacy, you can order this type prescription through our
online Refill process, or by e-mail at
prescriptions@familymeds.com calling us at 1-888-787-2800; simply
give us your name, telephone number and the prescription number from the
bottle or package we previously sent you.
Transferring a Prescription
If you have had a prescription filled at another
pharmacy we can usually fill that prescription by transferring the
prescription to our pharmacy by either calling the pharmacy or doctor
depending on appropriate regulations. We will handle all the details,
all you need to do is provide us with the appropriate information
required in the Prescription Order Entry Process , we will handle
the rest.
Controlled substances and highly regulated
prescription drugs
Many drugs or pharmaceuticals are very potent and
can be dangerous if not used in accordance with your doctors'
directions. In some cases these drugs require special prescriber
authority and a special prescription process, in the case of Scheduled
II drugs we will only fill these prescriptions once we have received a
written original prescription from the doctor, we reserve the right to
not dispense any prescription we feel may endanger you, the patient, or
that may not conform to our professional policies.
We will only dispense a controlled substance to a person who has a valid prescription issued for a legitimate medical purpose based upon a medical relationship with a prescribing practitioner.
This online pharmacy will only dispense a controlled
substance to a person who has a valid prescription issued for a
legitimate medical purpose based upon a medical relationship with a
prescribing practitioner. This includes at least one prior in-person
medical evaluation or medical evaluation via telemedicine in accordance
with applicable requirements of section 309 of the Controlled Substances
Act.
Prescription Plan Insurance or Medicare Part D
Prescription Plans
Our pharmacy accepts most major prescription
plans. We do not bill you or your credit card for co-pay or deductible
amounts until we have received an authorization of services from your
carrier prescription plan and have completed our prescription process
thus assuring you that we will fill your prescription and send it to
you.
Steps to fill a new or transferred prescription
-
1 - Complete
the Prescription Order Entry Process
- 2
- We will call you if we require any other information before
filling the prescription
-
3 - Send us
your written original prescription from the doctor or fax to
1-888-787-2822 or we will call your doctor and
obtain all the needed prescription information; see our Quality
Assurance Promise and process known as SafeRxfil.
-
4 - Most
prescriptions are dispensed and sent out within 2-4 business
days.
Steps to order a refill prescription
Click onto refill a prescription we will
guide you through a step by step process.